HELP / 01

FAQs

These answers bring together what is known about MISORA. Commercial details that have not yet been finalised are clearly marked.

01

How do I choose a product?

Explore the collection by category and skin concern. Product descriptions help you choose, but they do not replace personalised advice from a healthcare professional. Always check the ingredients and directions on the packaging.

02

How much does delivery cost?

Free shipping within Greece applies to orders over 60€. Below this amount, the final charge will be shown before you place your order. Exact charges and delivery areas are pending.

03

How can I pay?

Card payment via Viva, cash on delivery and bank transfer are planned. The final availability of each option and any additional cost will be confirmed before the shop launches.

04

Can I return a product?

For distance purchases, you generally have the right to withdraw within 14 days of receipt. Specific legal exceptions apply, such as for certain sealed products that have been unsealed and are not suitable for return for genuine health or hygiene reasons. See the full returns policy.

05

How do I contact you?

The official customer service email is [CUSTOMER SERVICE EMAIL]. It will be replaced with the actual address before publication. The contact form in the preview does not send messages.